Privacy Policy

Effective Date: 20/10/2025

1. Introduction

Welcome to Indelible Impact. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website www.indelibleimpact.africa, register for our training programs, or use our consulting services in Sustainability & ESG, Occupational Safety & Health, Food Safety, ISO Systems, Risk Management, and Legal Compliance.

By accessing or using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Full Name
Contact Details (email, phone number, address)
Company Name and Role
Payment or billing details (processed securely via third-party providers)
Training registration or course participation details

b. Non-Personal Information

Browser type, device information, and IP address
Website usage data (pages visited, time spent, etc.)
Cookies and similar technologies

3. How We Use Your Information

We use collected information to:

Register participants for training programs
Provide consulting and compliance services
Send invoices, receipts, and account information
Improve website functionality and user experience
Send updates, newsletters, and marketing communications (after subscribing to our newsletters)
Comply with legal and regulatory obligations

4. Data Protection and Security

We employ appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or loss. Sensitive information (such as payment details) is encrypted and processed through secure third-party payment gateways.

5. Sharing of Information

We do not sell or rent your data. We may share information only with:

Service providers and partners assisting in our operations (e.g., hosting, payment processing)
Government or regulatory authorities when legally required
In connection with business transfers, mergers, or acquisitions
All third parties are obligated to protect your data under confidentiality agreements.

6. Cookies Policy

Our website uses cookies to enhance user experience and gather analytics. You may adjust your browser settings to disable cookies, though some website features may not function properly without them.